Contact & Support

Many questions are answered in the Help Center at veax.lol/docs (profile setup, uploads, presets, shop, and account settings).

General help, account issues, and bugs: support@veax.lol

Include your Veax username, the email on your account, a clear description of the problem, and links or screenshots if useful.

To report a public profile, use the report option on that profile while signed in.

For copyright claims, see veax.lol/copyright.

For urgent threats to safety, contact local authorities first. Veax support is not an emergency service.

If your account received a warning or restriction, follow the appeals flow available in your account where applicable.

When paid plans launch, billing questions can be sent to support@veax.lol with the subject line "Veax+ billing".

To report a security vulnerability, email support@veax.lol with the subject line "Security" and enough detail for us to reproduce the issue.

Veax is operated from Istanbul, Türkiye.

Support response times may vary depending on local business hours, weekends, holidays, and request volume.

Most support requests are answered within 1 hour to 2 business days.

Veax support can help with:

• Account issues
• Profile issues
• Billing questions
• Appeals
• Copyright reports
• Security reports

Veax support cannot provide support for third-party services outside the Veax platform.